Q: How long does custom garment production take?

Most orders are 4–6 weeks from artwork approval to delivery. Rush timelines are available on request. Reach out with your date and we'll tell you straight whether it's doable.

Question 1

What is your minimum order quantity for custom apparel?

Accepted Answer

In the shop, StitchLab Classics start at 1 piece and anything with your logo starts at 5. Fully custom projects can also start at 5 pieces, though the right starting point depends on your product and decoration method. Send us what you're building and we'll give you a straight answer.

Question 2

How does pricing work for custom garments?

Accepted Answer

Shop items have a set price you see before you pay. Fully custom projects are quoted on product type, quantity, and your specific specs, with a real number within 24 hours. No ranges, no estimates, no pressure.

Question 3

Do you do samples before full production?

Accepted Answer

Yes. You approve the sample (fit, fabric, print, everything) before anything moves into full production.

Question 4

How long does custom garment production take?

Accepted Answer

Most orders are 4&ndash;6 weeks from artwork approval to delivery. Rush timelines are available on request. Reach out with your date and we'll tell you straight whether it's doable.

Question 5

Do I need to have my designs ready to get a quote?

Accepted Answer

No. If you have files, bring print-ready vector artwork and we go straight to production. If you need a logo or garment artwork designed from scratch, we offer that as a paid service: Logo / Mark from $800 CAD. Print-ready setup for your garment art is included when you produce with us; original artwork from scratch is quoted with your project.

Question 6

Do you offer logo and design services?

Accepted Answer

Yes. We design logos and brand marks as a paid service. Logo / Mark starts from $800 CAD, and if you produce with us, your full design fee is credited back against your order. Getting your garment artwork print- and stitch-ready (color separations, embroidery digitizing, placement, and a mockup to approve) is included as part of producing with us; original artwork from scratch is quoted alongside your project.

Question 7

What if something arrives wrong or damaged?

Accepted Answer

Your order is fully covered. If anything isn't right (wrong color, bad print, damaged pieces), we fix it or replace it at no cost. Every production run is insured.

Question 8

Do you ship custom apparel to Canada and the United States? Are duties and customs included?

Accepted Answer

Yes. We ship across Canada, the United States, and internationally. Duties are always paid up front. Shop prices include delivery and duties to the country you ship to (very small orders outside Canada may add a small top-up, shown in your cart before you pay), and custom quotes are landed prices. No surprise invoices at the border.

Question 9

What decoration methods do you offer for custom garments?

Accepted Answer

We support screen printing, embroidery, heat transfer, direct-to-garment, and custom woven labels. The method is chosen based on your brand's quality standard and the garment construction.

Question 10

Do you offer private label and custom neck labels?

Accepted Answer

Yes. Custom neck labels, woven care tags, hang tags, and branded packaging are all available. Your garments carry your brand identity end-to-end.

Custom Garment Production: Your Garments, Made Right. | Stitch Lab Customs